Kwiff Privacy Policy

We at Kwiff Online Casino are committed to protecting your privacy and safeguarding the personal data you share with us. This Kwiff Privacy Policy explains how we collect, use, store and protect your information when you visit our website, use the Kwiff app, register for an account, or place a Kwiff bet on our sports betting and casino platform. Kwiff Limited, registered in Malta under company number C77623, operates as agent under the UK Gambling Commission umbrella licence held by Eaton Gate Gaming Limited (account number 44448), and under Irish Revenue licence reference 1015903. By using our services, you agree to the practices described below.

Information We Collect

When you complete Kwiff register steps to open an account, we collect certain personal details necessary to verify your identity and provide our services responsibly. We gather this information directly from you, automatically through your use of our platform, and occasionally from trusted third parties for verification purposes.

• We collect your name, date of birth, address, email address and phone number when you register for a Kwiff casino account.
• We record payment details when you make a Kwiff deposit or request a Kwiff withdrawal, including debit card, Apple Pay, Revolut card or Pay By Bank information.
• We track your gaming and betting activity, including your use of Kwiff slots, Kwiff live casino games, and sports markets, to comply with regulatory obligations and improve our services.
• We log technical data such as your IP address, device type, browser information, and login timestamps whenever you use Kwiff login or the Kwiff app.
• We may collect identity verification documents when required, particularly once your casino and slots play reaches €2,000 or the currency equivalent.

How We Use Your Information

We use the information we collect for a variety of legitimate business and legal purposes. Our priority is to operate a safe, compliant and enjoyable environment for every customer who uses Kwiff UK services.

• We use your data to process your Kwiff deposit and Kwiff withdrawal requests securely and efficiently.
• We use your details to verify your age, identity and location, ensuring that only customers in the United Kingdom and Ireland can access our services.
• We use your information to administer promotions, including any Kwiff bonus code, Kwiff promo code, Kwiff no deposit bonus offer, Kwiff free spins, or other Kwiff casino bonus you claim.
• We use your activity data to detect and prevent fraud, money laundering and problem gambling behaviour.
• We use your contact details to send service updates, account notifications, and where you have consented, marketing communications about our latest Kwiff casino bonus offers.

Marketing Communications

We will only send you promotional material, including details of a new Kwiff bonus or Kwiff casino no deposit bonus, if you have opted in to receive such communications. You can withdraw your consent at any time by adjusting your account preferences or contacting our support team.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse how customers interact with our website and the Kwiff casino app. Cookies also help us recognise returning users attempting a Kwiff login uk login and streamline the authentication process. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality.

Sharing Your Information

We do not sell your personal data. However, we may share your information with selected third parties where necessary to operate our business lawfully and effectively.

• We share data with payment processors to complete transactions via Visa Direct, Mastercard Send, Apple Pay and Revolut's fast-payout network.
• We share data with regulatory authorities, including the UK Gambling Commission and Irish Revenue, as required by law.
• We share data with identity verification providers to confirm age and eligibility before granting full access to our services.
• We may share aggregated, non-identifiable data with analytics providers to understand trends across Kwiff reviews, Kwiff casino reviews, and general customer engagement with our platform.

Data Security

We take data security extremely seriously and have implemented robust technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure. Our systems use encryption for sensitive data, including payment details submitted during a Kwiff deposit, and we regularly review our security protocols to keep pace with evolving threats. While we take every reasonable precaution, no method of transmission over the internet is entirely secure, and we encourage you to use strong passwords and safeguard your login credentials.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, regulatory and accounting requirements. If your account becomes dormant, a monthly fee of £/€5 applies after 13 consecutive months of inactivity, and we will notify you after 12 months of inactivity before any charges are applied. Once retention is no longer required, we securely delete or anonymise your data.

Your Rights

Depending on your jurisdiction, you have certain rights regarding the personal data we hold about you. We are committed to honouring these rights promptly and transparently.

• You have the right to request access to the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete information.
• You have the right to request deletion of your data, subject to our legal and regulatory obligations.
• You have the right to object to or restrict certain processing activities, including marketing communications.
• You have the right to lodge a complaint with the relevant data protection authority if you believe we have not handled your data appropriately.

Restricted Access and Location Verification

Our services are intended exclusively for customers located in the United Kingdom and Ireland. We use location verification tools to confirm your whereabouts, and access via VPNs or other location-masking technology is strictly prohibited. We may collect and process location data as part of our compliance obligations under our licensing requirements.

Children's Privacy

Our services are strictly limited to individuals aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from someone under 18, we will take immediate steps to delete that data and close the associated account.

Changes to This Policy

We may update this Kwiff Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational factors. We encourage you to review this page regularly. Continued use of our website, Kwiff casino app, or related services after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about this Kwiff Privacy Policy, how we handle your personal data, or wish to exercise any of your data protection rights, please contact our support team via live chat, available 24/7, or email us at help@kwiff.com. Our help centre is also available to guide you through any privacy-related queries regarding your Kwiff casino account.